At MyersLabs, I build custom automations that connect your existing tools and eliminate manual work. With 25 years of IT experience, I design systems that triage tickets faster, reduce errors, and give your team back real time—whether you’re a small business or scaling advanced AI workflows.
If you’re evaluating automation, AI, or workflow modernization, let’s have a conversation. MyersLabs provides clear assessments, recommendations, and execution that stands up in production.
Why Automation
Automation removes the silent drains on your business: repetitive tasks, manual handoffs, delays, and human error.Instead of your team spending time copying data, chasing updates, or fixing preventable mistakes, automation handles the routine work automatically—accurately and consistently. That frees your people to focus on decisions, customers, and growth.
Traditional automation follows strict rules: if this happens, do that. It excels at consistency and speed but breaks down when situations don’t fit clean logic.AI extends automation by handling what rules alone cannot—language, judgment, patterns, and variability—allowing workflows to adapt to real-world conditions without constant human intervention.AI on its own, however, is too general to be safely put into production. MyersLabs isn’t an AI company. We start by understanding your business processes and building reliable automation, then apply AI selectively where it adds intelligence, flexibility, and measurable value.
Why Now?
AI has made automation within reach of most businesses, and even regular consumers. Today we can accomplish in a month what would have taken a team of developers years to do. Judge for yourself!
Serious automation work starts with a clear conversation. If you’re exploring workflow automation, AI integration, or operational modernization, this is the right place to begin.Briefly describe your environment, goals, and current challenges—clarity upfront allows for a more productive first discussion.MyersLabs works selectively to ensure focus, accountability, and high-impact outcomes. Every inquiry is reviewed personally, and responses are direct and practical.
The ProblemThe customer was struggling to manage a fully remote workforce. They had invested in multiple tools to track employee activity and performance, but the data was fragmented, inconsistent, and overwhelming. Managers either had too much raw data to interpret or not enough context to make confident decisions.The SolutionUsing Rewst and the APIs of their existing systems, I consolidated employee activity and performance data into a single, unified view. The automation filtered out noise and focused only on relevant signals, such as time active, task completion time, task complexity relative to role, and engagement indicators.AI was then applied to analyze these signals and generate concise, high-confidence summaries that translated raw metrics into human-readable insights managers could actually act on.The ResultManagers received a fully automated weekly report that replaced hours of manual investigation with a single, clear paragraph per employee. The insights surfaced patterns that were previously invisible: one employee was disengaging, another was overcompensated for low-complexity work, and a third—previously considered average—was consistently handling the most complex tasks and the most challenging customers.
The ProblemA small business owner was operating a 24/7 ticketing system but couldn’t justify round-the-clock staffing. On-call coverage was expensive, disruptive, and inefficient. Every alert appeared urgent, leaving the owner either waking up unnecessarily—or risking missing issues that truly required immediate attention.The SolutionI built a purpose-built ticket assistant that evaluates incoming requests in context, rather than relying on simple keywords. The system considers time of day, urgency, business impact, scope of the issue, work stoppages, message tone, and VIP status. It also incorporates the company’s internal help guides to accelerate resolution of common, well-documented issues, reducing unnecessary escalations.In parallel, customers receive immediate assistance from an AI assistant that understands the company’s systems and the customer’s environment, helping accurately diagnose issues before a human ever needs to be involved.The ResultThe owner now receives alerts only when immediate action is genuinely required. Non-critical issues are deferred safely, while high-impact problems surface with clear, decision-ready context. The outcome is fewer interruptions, lower on-call costs, and the confidence to sleep through the night knowing that nothing important will be missed.
The ProblemThe administrator was responsible for billing and reconciliation of licenses across multiple clients, each using several software platforms. License counts were spread across different systems and rarely aligned, making it difficult to know what should be billed, what was actually in use, and where overpayments were occurring. Reconciling licenses required manual checks, spreadsheets, and guesswork—creating risk, wasted spend, and unnecessary back-and-forth.The SolutionI built an automation that continuously reconciles license data across all relevant systems and clients. The workflow aggregates license counts, compares assigned versus billed usage, and flags discrepancies automatically. The bookkeeper receives a clear, role-specific view that shows where licenses are underutilized, overallocated, or mismatched between systems—without needing to manually audit each platform.The ResultLicense counts are now accurate, auditable, and aligned across systems. Billing errors were reduced, overpayments were identified, and reconciliation time dropped from hours to minutes. The
administrator gained confidence in the numbers, clients gained transparency, and the business regained control over recurring software costs.
I'm Jeremy Myers, the founder of MyersLabs and an experienced IT consultant specializing in Automation and AI solutions that help businesses streamline operations, reduce errors, and unlock growth.With over two decades of experience spanning cybersecurity, network management, and IT leadership, I’ve built a career around solving complex problems and turning technology into a competitive advantage.Today, my focus is on automation, which allows me to design custom workflows, integrate tools and deploy agentic AI that gives businesses back valuable time.
My foundation in technology started in the U.S. Army, where I spent 10 years deploying and maintaining communications systems in high-pressure environments, including Iraq and Afghanistan. That experience taught me discipline, precision, and how to deliver solutions when failure was not an option.In the private sector, I’ve carried those lessons into IT consulting—helping organizations modernize their systems, automate support tasks, and adopt AI safely and effectively. From cloud migrations and cybersecurity audits to AI-driven ticket triage and HR knowledge bots, my approach is always practical, tailored, and results-driven.Based in St. Petersburg, Florida, I partner with clients across geographys and industries to turn AI from buzzwords into real-world business value. Whether you’re a small business looking to save time or a larger organization ready to scale, I’ll help you deploy technology that works for you—not the other way around.