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Automation Services Overview

Rewst Automation (for MSPs)

 

  • What it is: A purpose-built automation platform for Managed Service Providers.
  • My background: Certified in Rewst Foundations and Clean Automation.
  • Use cases: Connect disparate MSP tools via API to create efficient, automated workflows.
  • Supported systems:
    • PSA & RMM: ConnectWise Automate, Syncro, N-Able, NinjaOne, HaloPSA, and more
    • Documentation: Hudu, IT Glue
    • Any platform with a usable API
  • Limitations: APIs must expose the right commands—some tools provide limited functionality.
  • Deployment: You must own a Rewst license. I build, configure, and hand off working automations tailored to your stack.

Microsoft Copilot Studio & GPTs

 

  • What it is: Microsoft’s automation and AI platform. Best suited for organizations standardized on Microsoft 365.
  • Similarities: Comparable to Rewst in how workflows are built and deployed.
  • Current state:
    • Not yet fully rolled out worldwide
    • Missing some features that are actively being developed
  • Deployment: I design workflows inside your Microsoft tenant, leveraging Copilot GPTs to enhance productivity across Teams, Outlook, and the wider Microsoft ecosystem.

N8N (Open Source Automation & AI)

 

  • What it is: A flexible, open-source automation platform capable of advanced agentic AI solutions.
  • Why it stands out:
    • Open source = frequent updates and strong security community
    • Supports self-hosting, cloud hosting, and paid enterprise plans
    • Broad integration library plus custom code support
  • Deployment options:
    • Self-hosted: I can deploy in Docker on your infrastructure for lightweight automations
    • Paid plans: Unlock advanced features and scalability for enterprise use cases
    • Cloud: Fastest to deploy with reduced maintenance overhead

Choosing the Right Path

 

  • MSP with established toolset → Rewst is the most direct fit.
  • Microsoft-centric shop → Copilot Studio integrates seamlessly.
  • Flexible / advanced AI needs → N8N offers maximum freedom and innovation.

How I work with you

 

  1. Assess your current environment and tools
  2. Recommend the most effective solution
  3. Build, test, and deploy automation
  4. Review and improve
  5. Document
  6. Train your team on ongoing use and management
  7. Continuous Maintenance

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